BASIC INFORMATION dispatches every order within 24 hours of receiving the order, excluding national holidays.

Our delivery partner is Libanpost with tracking and drop-off without signature.


When you purchase online, we will send you an SMS message and we will contact you by email address that you provided, confirming that we have received your order. Confirmation is obligatory before sending.

After your package is sent you will receive an email confirmation that your item has been dispatched and in same email you will receive tracking number that you can use to track your package online.